1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 4430220211
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure you have a stable internet connection with a strong signal. Wait for the OTP to be sent, then click again to send it, if necessary. If the OTP doesn't arrive in time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active number. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only withdraw winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can happen even with the app's usually efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn. This means that the bonus itself cannot be cashed out, but any winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first, go to the settings and check your transaction history. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
1win app is committed to providing a flawless user experience through a secure and intuitive platform. To ensure the utmost convenience and security for all transactions, the company offers flexible deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. This diverse range of options allows users to choose the most suitable method for their needs, ensuring a seamless and hassle-free experience. New players are warmly welcomed with generous bonuses and continuous promotions, providing them with an exciting and rewarding start to their gaming journey. In addition, the loyalty program rewards regular players with exclusive benefits, acknowledging their commitment and loyalty to the platform. This program is designed to appreciate and incentivize players' continued support, offering them premium perks and advantages that enhance their overall gaming experience.
Beyond our diverse library of games, we offer attractive bonuses and promotions designed to enhance your gaming experience and increase your chances of winning. Join 1win app today and discover a world where entertainment and opportunity come together to create unforgettable moments of excitement!